Really good customer service. Unfortunately within 2 washes my hair had residue
Hi J - thanks for leaving a review, we're sorry to hear that your hair has residue. We've sent you an email to find out more and see if we can help. Based on customer experiences, it's possible that interaction of hard water, the sulphate free bar and any silicones in previous products might be an explanation - but, in good news that can be resolved.
I love the balancing shampoo and I thought I'd give the hydrating one a try but I struggled with this one. It doesn't lather up in the same way and left my hair a bit crunchy, sadly. I'll go back to the balancing one!
Rose, thanks for leaving us a review. We're sorry to hear that you didn't like this bar as much as The Rebalancing One. They are different formulations and The Hydrating One being sulphate free, won't lather as much in harder water. We've sent you an email with a bit more information and we will replace your bar.
My hair is fine ,but I’ve lots of it , passed shoulder length ,with highlights. This amazing shampoo bar lasts for ages, no horrible plastic waste, really suits my hair ,always leaves it perfectly clean ,after using the equally great conditioning bar I’ve shiny, clean hair.
I have only used this for about 10 days and it is now more or less finished. I do wash my hair every day, it is short (and coarse) and I live in a very hard water area, so for me this isn't a viable option. I haven't seen any improvement in my hair or scalp, in fact the opposite, but that may be because I haven't used it long enough.
Juli, we're sorry to hear that you have got through the bar so quickly - it should last much longer than that, as only a small amount is required for each wash. We've just sent you an email to see if we can help, by offering a better choice of bar and some tips to help them last longer.
Since using the ReBalancing shampoo bar and conditioner my scalp does not it h any longer and my hair does not become oily after a couple of days.
Would highly recommend!