I have only used the shampoo so far, but I was pleasantly surprised that it produced a good lather, and my hair has not gone through weeks of looking awful (as other sites led me to believe) while it adjusted to a kinder, less harmful shampoo. To be honest I haven't noticed much difference and no one has commented that my hair looks any different. The best thing is finding shampoo that does not use plastic bottles, palm oil and synthetic substances, but my hair hasn't had to suffer either.